Case study · Operational Mastery

AI Quotation Automation for a Social Enterprise Construction Business

The founder moved from quote-writer to quote-approver, freeing 10+ hours a week

Residential and commercial construction/refurbishment
10+hrs/week freed
Minutes not hours
Licensable product
01 · The situation

The situation

The founder personally wrote every quotation — more than 10 hours a week, capping growth. The business had no online presence, and subcontractor engagement was slow and manual.

02 · What we built

What we built

  • An AI-powered quotation agent (voice, text, photo) applying pricing rules and generating professional quotes in minutes
  • Automated subcontractor tendering: work packages generated and dispatched at fixed prices
  • Sustainability scoring and social impact tracking built into every quote
  • Designed as a licensable product from day one
03 · The outcome

The outcome

The founder moved from quote-writer to quote-approver, freeing 10+ hours a week — removing the scaling bottleneck. Subcontractor engagement time dropped to near zero, and impact data is now captured automatically for grant and investor reporting. The internal tool became a licensable product.

Typical operational mastery engagements run £8–25k and deliver in 4–15 weeks. Learn more about Operational Mastery.

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